The warranty card is valid only if it correctly and legibly contains the following information: product model, date of sale, seller’s contact information, seller’s clear stamp or signature, and the buyer’s signature. If the date of sale cannot be clearly determined, the warranty period is calculated from the date of manufacture in accordance with applicable consumer protection laws. If you discover a defect in the product, please contact the retailer from whom it was purchased. When returning the product to the seller, please ensure it is fully complete. We recommend keeping the original packaging.
Safety Instructions and Rules for Maintenance and Storage!
- Do not allow your child to stand on the seat and never leave them unattended.
- Never use the product on inclined or sloping surfaces!
- Do not use the product on stairs or escalators.
- If metal parts get wet, wipe them dry immediately with a soft cloth to prevent rust.
- Regularly check that all fasteners and joints are securely tightened.
- Protect the product from impacts or mechanical damage and do not exceed the weight limits specified in the manual.
- To maximize the product’s lifespan, do not expose it to heavy rain or prolonged direct sunlight.
- We recommend using only neutral detergents for cleaning and stain removal.
- STRICTLY DO NOT use technical gasoline, kerosene, acetone, pressure washers, or similar aggressive cleaning methods.
- Do not dry clean, soak, or bleach fabric parts.
- Do not tumble dry. Dry only by unfolding the product in the open air, avoiding direct sunlight.
Instructions for Claiming Warranty Service:
- The warranty covers exclusively material or manufacturing defects that demonstrably existed at the time of purchase and were caused by the manufacturer.
- The warranty period is 24 months and begins on the date of purchase.
- Upon purchase, please carefully check that the packaging is complete and all functions of the product are working flawlessly.
- The product will only be accepted for warranty claims if it is clean, dry, and fully complete (including the original packaging, labels, instruction manual, proof of purchase, and the warranty card indicating the date of sale, stamped/signed by the seller and signed by the buyer). If these conditions are not met, the warranty claim cannot be accepted.
In the event of a warranty claim, please contact your authorized dealer directly. The decision regarding the resolution of the claim (repair, supply of missing parts, replacement, or refund) is made by the authorized point of sale based on an expert assessment by the manufacturer.
The Warranty Does Not Cover the Following Cases:
- Improper assembly, installation, commissioning, or inadequate storage (contrary to the user manual).
- Damage caused by using the product for purposes other than intended, under extreme conditions (jumping, falling, etc.), or by renting the product in violation of the rules of use.
- The use of non-original spare parts, accessories, or the installation of equipment not approved by the manufacturer that resulted in a defect.
- Normal wear and tear or the exhaustion of the product’s service life.
- Natural changes in appearance and materials: fading of fabrics due to sunlight, effects of detergents, abrasions from normal use, pilling, seam tearing, appearance of mold or rust, worn or punctured tires, wear of paint, and degradation of plastic or textile elements caused by aging and weather conditions.
- Accidental damage caused by the user or defects resulting from rough or negligent handling (spilled liquids, excessive dust, ingress of foreign objects into the mechanism, etc.).
- Inadequate maintenance, improper storage, and/or negligent transport of the product.
- Loss of accessories or add-ons.
- Unprofessional repairs carried out by unauthorized persons.
- Damage caused by natural disasters (acts of God).
- Defects in the wheels and damage caused by incorrect installation (e.g., swapping the right and left wheels).
- A missing, incomplete, or incorrectly filled out warranty card.
This product has been designed for your children. To maintain its original quality and reliability, it requires your careful maintenance and strict adherence to the instructions for use.